I have used this app for yrs. It used to be very easy to navigate and do all my banking on. The latest update is HORRIBLE! The 'at a glance now' widget is gone. Quick transfer option removed. Past Balance, Pending Transactions, Current Balance either gone or no longer at top of screen. The color coded transactions (red for deductions, green for deposits) is now a uniform color. Much much harder to keep track of my banking and a huge hassle to pay my bills and move my funds between main/savings/etc bank accounts on the updated app.JWBonnie117 , 04/12/2022
Other user reviews state that check numbers no longer available to view. So it's now harder to track individual payments if 2 or more checks happen to have the same amount. This is a problem.
Login is buggy, but you must log in if you want to see your balance. However, new app layout is clunky, not as easy to navigate, less informative, and overall just an eyesore.
Why fix what wasn't broken? Before this update the app was easy to use, keeping track of money going in and out was more user friendly, and also used to be much easier and faster to move money between accounts or pay bills. If I will be required to do my banking at the physical bank or must call a human to help me over the phone, why even have an app? Please please bring back the old app!! It was far superior in options, layout, accessibility and practically everything else to the Hot Mess that it is now.
5/3 lives up to their reputation in customer service & their online banking is the BEST compared to others. It is easy to navigate & use.
Will stick w/Fifth-Third forever as the have with us. We will recover financially in time & rebuild our financial reputation.
nikname0707 , 12/09/2022I have used this app for yrs. It used to be very easy to navigate and do all my banking on. The latest update is HORRIBLE! The ‘at a glance now’ widget is gone. Quick transfer option removed. Past Balance, Pending Transactions, Current Balance either gone or no longer at top of screen. The color coded transactions (red for deductions, green for deposits) is now a uniform color. Much much harder to keep track of my banking and a huge hassle to pay my bills and move my funds between main/savings/etc bank accounts on the updated app.
Other user reviews state that check numbers no longer available to view. So it’s now harder to track individual payments if 2 or more checks happen to have the same amount. This is a problem.
Login is buggy, but you must log in if you want to see your balance. However, new app layout is clunky, not as easy to navigate, less informative, and overall just an eyesore.
Why fix what wasn’t broken? Before this update the app was easy to use, keeping track of money going in and out was more user friendly, and also used to be much easier and faster to move money between accounts or pay bills. If I will be required to do my banking at the physical bank or must call a human to help me over the phone, why even have an app? Please please bring back the old app!! It was far superior in options, layout, accessibility and practically everything else to the Hot Mess that it is now.
The developer, FifthThird Bank , indicated that the app’s privacy practices may include handling of data as described below. For more information, see the developer’s privacy policy.
The following data may be collected but it is not linked to your identity:
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Compatibility iPhone Requires iOS 14.0 or later. iPad Requires iPadOS 14.0 or later. iPod touch Requires iOS 14.0 or later. Mac Requires macOS 11.0 or later and a Mac with Apple M1 chip or later. Apple Vision Requires visionOS 1.0 or later.
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